Term Of Use

Welcome to EloskinCare by Eloquenza. By using our website or purchasing our products, you agree to these Terms of Use.

1. Our Products

Our skincare products are made with natural, herbal and organic ingredients. Product descriptions and results may vary from person to person.

Our products are for cosmetic use only and are not intended to diagnose, treat or cure any medical condition.

2. Using Our Products

Please read the product instructions carefully before use. We recommend carrying out a patch test before applying any new product to your skin.

If you have sensitive skin, allergies, or an existing skin condition, please seek advice from a qualified healthcare professional before use.

3. Orders and Payment

All orders are subject to availability. We reserve the right to cancel or refuse an order where necessary.

Prices are displayed on our website and may change without prior notice. Payment must be completed before an order is processed.

4. Delivery

We will aim to dispatch orders within the stated delivery timeframe. Delivery times may vary depending on your location and circumstances beyond our control.

5. Returns and Refunds

Returns and refunds are handled in accordance with applicable UK consumer law. Please contact us as soon as possible if you receive a damaged, incorrect or faulty product.

For hygiene and safety reasons, opened or used skincare products may not be eligible for return unless the product is faulty.

6. Website Use

You agree to use our website lawfully and not to misuse, damage or attempt to gain unauthorised access to the website or its systems.

7. Intellectual Property

All content on this website, including text, images, logos and product information, belongs to EloskinCare by Eloquenza or is used with permission and may not be reproduced without our permission.

8. Changes to These Terms

We may update these Terms of Use from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about these Terms of Use, please contact EloskinCare by Eloquenza through the contact details provided on our website.